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Cognitive Engineering Practice
Case Studies:
Desktop Training System to improve pilot anti-icing strategies
__________________________________Challenge
During bad weather, an aircrew must notify air-traffic control if icing conditions are moderate or severe and either request alternative flight routing or avoid the conditions entirely.
Operational pressures, particularly in civil aviation, may compel the aircrew to underestimate icing severity. The Cognitive Engineering Practice helped BAE Systems, a major manufacturer of regional aircraft, use the iGEN toolkit to develop an embedded training advisor that could help pilots learn and practice more effective anti-icing strategies.
Result
With consulting support from the CHI Systems Cognitive Engineering Practice, BAE Systems conducted a cognitive task analysis of anti-icing strategies and created an iGEN cognitive agent with icing-management expertise. The agent was embedded within a desktop trainer and flight simulator that contained various weather scenarios that helped pilots learn expert-level anti-icing strategies and practice them in the flight simulator.
Reference
Nibbelke, R.J. and Emmerson, P.G. (2000) iGEN Software Review. Ergonomics in Design, Vol. 8 No 3.
