Challenge
The
Navy needed to create a new generation of warships that could
out-perform the current generation while operating with just
one-quarter of the crew. This 21st century surface combatant
(SC-21) challenge required radicallly new thinking in the way
people are used on-board.
Sailors
would need to take on a decision-making role, supervising the
intelligent automation. Designing intelligent automation that
a human could supervise and interact with posed a challenge
to conventional automation and artificial intelligence technology.
Result
The CHI Systems Cognitive Engineering Practice worked with the
Office of Naval Research and several Navy laboratories to demonstrate
how cognitive agents could augment and support sailors’
decision-making and work-performance.
Our
team developed an iGEN-based agent known as the Naval Surface
Fire Support Assistant (NSFSA) that provided decision support
to the human gun commander using a new gun system. Sailors reported
that the NSFSA was easy to understand and operate.
Reference
Zachary, W., Ryder, J., Santarelli, T., & Weiland, M. (2000).
Applications for Executable Cognitive Models: A Case-study Approach
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